Mastering the Art of Relationships.
Face it - Business is all about Relationships!
You do not do business in a vacuum. You have clients
and customers - your life blood of your business. You
also have employees, co-workers, maybe a boss, business
partners, shareholders, joint venture partners, business
associates, referral sources, suppliers, vendors. The
list goes on and on.
So the true ‘Art of Business’ is the ‘Art
of Relationships’. It is one reason why there are
more and more successful women in business (not knocking
the men here). Women just have a knack for developing
strong relationships. Men are driven to get the job done,
while women build networks of friends and associates that
can get it done for them.
So if business is all about relationships - then why
- if you open 99% of business books today, do they not
talk about relationships; how to build them and nurture
them. Instead they discuss time management, sales strategy,
financial tracking, system analysis, etc.
If you really want to succeed in business - then find
a book about relationships. Learn how to work with people,
get people to trust you, how to create real friendships.
That will drive your success!
I have heard it said that 90% of a person’s success
in business relates directly to how happy they are in
their personal relationships. I believe this is true to
some extent. But the reason behind it - that is the secret
- not that they have a good personal relationship.
If you are happy in your personal relationship - then
you have mastered - at least on your personal level -
the art of building and nurturing relationships. And then
you can transfer these skills directly over to your business
life. This will then corresponds to your level of success
in business.
Let me be clear – it is not about contacts. Just
having someone’s business card does not mean you
have built a relationship. You have to take it a step
further.
You must make a connection – that is the start.
And in today’s busy world that can by tough. It
can start with an email, but really a phone call is better.
In today’s busy world the phone is getting used
less and less for business (and more and more for friends
to chat endlessly – but that is another topic).
Learn to make short, but positive impact phone calls.
Know what your message is before you dial. Have a question;
invite them to a networking or other business event; have
an irresistible offer for them. Give them the facts; be
courteous, opening the door to building a relationship.
Email can be a great follow up to a phone call. But don’t
make it your only contact. It is too impersonal, and too
easy to ignore.
And don’t forget those relationships right in your
own business, your coworkers, employees, vendors, etc.
The ones you see day to day. You must continually work
on them, building the relationship. You cannot tune them
out, assuming they will always be there, and nothing changes
in your life. Keep ‘getting in touch’ with
these people – really making a connection on a regular
basis.
The art of relationships can be a tough one. And in today’s
fast paced society, it seems to have gone by the wayside.
Begin today to learn it again. Practice the techniques,
master the ‘Art of Relationships’!
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